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FAQ Topics

 Does my merchandise qualify for a return or exchange?

We want you to be fully satisfied with every item that you purchase from Best Buy Soccer. With just a few exceptions, nearly everything we offer can be returned or exchanged within 30 days of delivery.

CONDITION: Original receipt or proof of purchase must be provided. All parts of merchandise must be still in original, brand-new condition, showing no sign of customization, wear, or use of any kind. If returning a video, CD, DVD, calendar, software or game, it must still be unopened and sealed inside its plastic wrap. If returning apparel, it must still be plain, not customized with a name, number, or badge of any kind and contain their original tags.

COMPLETENESS: All the original tags, badges, plastic wrap, box, wrench, etc. that were delivered with your merchandise must be enclosed. If the item was delivered as a set, all parts of the set, tops, bottoms, inserts, must be enclosed.

RECENCY: The merchandise must have been purchased/delivered less than 30 days ago.

EXCEPTIONS: No returns or exchanges allowed after 30 days of purchase. ALL sales are FINAL for gift certificates, team uniforms or items customized with a logo,  name, number, icon, or badge, autographed collectibles, event tickets and items purchased on clearance. If any of the conditions above are not fully met, please do NOT attempt to return your merchandise, as we will not be able to process your return.