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FAQ Topics

 What's BBS warranty policy?

With original receipt or proof of purchase, items with MATERIAL or WORKMANSHIP flaws receive credit on future purchases.

Natural wear and tear on an item is not considered a defect.

Credit to your account is based on the amount of time the item was used before the defect occurred:

0-30 days: 100% credit
31-60 days: 50% credit
61-90 days: 25% credit
Over 90 days: No credit is provided

If the manufacturer has an extended guarantee on a product it will be honored.