Easy Returns with Redo
Changed your mind? We've made returns simple. Initiate your return through our Returns Portal and get a prepaid label—no hassle.
30-Day Return Window
Standard items can be returned within 30 days of delivery. Items must be unworn, unwashed, with original tags and packaging intact. Shoes must be in their original box (undamaged, no tape or labels on the shoe box).
Holiday Extension
Purchases made November 1 - December 31 can be returned until January 31.
What's Not Returnable
Customized items, autographed collectibles, clearance/final sale items, and gift cards cannot be returned. Defective clearance items must be reported within 3 days.
Refunds & Fees
Refunds are issued after inspection (5-10 business days). Original shipping costs are non-refundable unless we made an error. A 15% restocking fee may apply to non-defective returns.
Defective Items
Report defects within 3 business days of delivery. Defective items have a 90-day return window, and we cover return shipping.
Questions?
Contact us at custserv@bestbuysoccer.com or 770-458-7815 (Mon-Fri, 9am-5pm EST). Full policy details available at checkout.